An Easier Solution LLC ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and share information in connection with easier-solutions.com and enquiries about our Home Watch Service. Please also review our Terms and Conditions.
1. Information we collect
When you submit a consultation request, we collect the full name, email address, phone number, selected plan, and optional message you provide. If you contact us directly, we may also keep the information you share and a record of our communications.
Please do not include payment card details, passwords, door or alarm codes, or other sensitive access information in the website enquiry form. Any information needed to arrange property access should be discussed separately.
Our hosting and technical service providers may process information such as IP addresses, browser and device details, pages requested, and error logs to deliver the website, maintain security, and diagnose problems.
2. How we use your information
- To respond to your enquiry and discuss a consultation or proposal.
- To arrange and communicate about services you request.
- To maintain contact records and follow up on your request.
- To operate, troubleshoot, and improve the website and comply with legal obligations.
If you become a client, property details, visit notes, and photographs may be handled as part of providing the services described in your separate service agreement.
3. Service providers and sharing
Website enquiries are transmitted to Growth Hub 365, our contact-management and workflow provider, so we can record your request and notify our team. We also use website hosting, email, and communication providers that may process information on our behalf.
We do not sell, exchange, or publish the personal information you submit through this website. We may share information with providers as needed to perform services for us, with your permission, or when required by law. Information may also be disclosed as reasonably necessary to address fraud or security concerns, respond to legal process, or in connection with a business sale, merger, or reorganization, subject to applicable law.
4. Cookies and website technologies
Our website and its hosting providers may use cookies or similar technologies for essential operation and security. Your browser also sends technical information when loading pages and resources. For example, the website loads fonts from Google Fonts, which receives the technical information needed to deliver those fonts.
You can manage cookies through your browser settings. Blocking some technologies may affect website functionality. Third-party services operate under their own privacy policies.
5. Communications
We may respond to your enquiry using the contact details you provide. Submitting a consultation request does not by itself enroll you in an automated marketing text-message program. If you contact us by text, we may reply about your request; your carrier's message and data rates may apply.
You may ask us to stop nonessential follow-up communications by contacting us below. Communications needed to fulfill a service you request or meet legal obligations may still be necessary.
6. Security and retention
We use reasonable measures designed to limit unauthorized access to personal information. No website, email system, or method of transmission or storage can be guaranteed completely secure.
We retain information as reasonably needed to respond to enquiries, provide requested services, maintain business records, and meet legal obligations. Retention may vary according to the type of information and the purpose for which it was collected.
7. Your choices and requests
You can contact us to request access to, correction of, or deletion of information you have provided. We may need to verify your identity before acting on a request. Requests are subject to applicable law and any records we must retain for legal or legitimate business purposes.
8. Children's privacy
This website is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address it.
9. Links to other websites
Links may take you to websites or services operated by others. We are not responsible for their content or privacy practices. Please review their policies before providing information.
10. Changes to this policy
We may update this policy as our practices or legal requirements change. Updates will be posted on this page with a revised last-updated date. Any additional notice required by applicable law will be provided.
11. Contact us
An Easier Solution LLC — Home Watch Service
Email: tchong0044@gmail.com
Phone: (954) 300-3292